Our Innovation Analysts recently looked into emerging technologies and up-and-coming startups working on solutions for the Telecom industry. As there is a large number of startups working on a wide variety of solutions, we decided to share our insights with you. This time, we are taking a look at 5 promising Robotic Process Automation (RPA) solutions.
Heat Map: 5 Top Robotic Process Automation Solutions
For our 5 top picks, we used a data-driven startup scouting approach to identify the most relevant solutions globally. The Global Startup Heat Map below highlights 5 interesting examples out of 147 relevant solutions. Depending on your specific needs, your top picks might look entirely different.
Iopex – Human Assistance
RPA in telecom is focused on automating repetitive tasks while communicating with customers. RPA allows customer service employees to delegate tasks to a robot while communicating with a customer and vice versa. American startup Iopex creates rigorous optimization frameworks, using integrated automation and Machine-Learning-as-a-Service (MLaaS), which reduce operational costs and overall headcount related to interaction with customers.
TechVantage – Data Transformation
The telecom industry depends on data stored in numerous file formats. RPA helps transform all this data into a structured and uniform format, being able to work with non-standard formats of data as well. USA-based TechVantage combines RPA and Artificial Intelligence (AI) to analyze predictive patterns based on structured datasets. Here, RPA helps organize the database while AI continuously creates predictions with higher accuracy.
Auro – Network Management
Capacity demands continue to add pressure on telecom providers as increasing amounts of rich content is being transferred between devices, apps, and users. Both the complexity of distributed networks and traffic levels continue to increase. Telecom network management includes re-keying the data, navigating complex applications and retrieving customer-related information to improve the efficiency of the network infrastructure. American startup Auro offers automated solutions for repetitive tasks in management spheres like event, incident and diagnostics management by allowing network engineers to focus on more complex processes.
Aggranda – Invoice & Purchase Order Processing
RPA suits the telecom industry as there are numerous repetitive organizational tasks which take time away from more productive ones. Using software robots to monitor networks, conduct periodic maintenance, process and distribute emails and keep backups, RPA provides either full or partial automation depending on the complexity of the task. It can also digitize bills to avoid fines that may harm the reputation of customer service centers. Romania-based Aggranda develops robots to, among other services, digitize invoices and emails. As a result, telecom workers save valuable time and focus on revenue generation.
GridInfocom – Expenses Control
RPA is also useful for lowering operational and capital expenditures by maintaining data integrity and security, managing software and hardware costs and providing automated and regular reports about both the robots and process. Also, such RPA solutions can be money-saving for. Small companies, who cannot afford licenses for Enterprise Resource Management (ERM), stand to benefit from significantly reduced costs. Indian startup GridInfocom provides RPA solutions for revenue and billing management mainly covering automation of those tasks which have measurable targets with results that can be predicted. They also provide customer service center automation, thereby reducing costs.
What About The Other 142 Solutions?
While we believe data is key to creating insights it can be easy to be overwhelmed by it. Our ambition is to create a comprehensive overview and provide actionable innovation intelligence for your Proof of Concept (PoC), partnership, or investment targets. The 5 startups showcased above are promising examples out of 147 we analyzed for this article. To identify the most relevant solutions based on your specific criteria and collaboration strategy, get in touch.