Staying ahead of the technology curve means strengthening your competitive advantage. That is why we give you data-driven innovation insights into the railway industry. This time, you get to discover 5 hand-picked startups developing railway passenger experience solutions.
Global Startup Heat Map: 5 Top Rail Passenger Experience Solutions
The 5 startups you will explore below are chosen based on our data-driven startup scouting approach, taking into account factors such as location, founding year, and relevance of technology, among others. This analysis is based on the Big Data & Artificial Intelligence (AI)-powered StartUs Insights Discovery Platform, covering over 1.3 million startups & scaleups globally.
The Global Startup Heat Map below highlights the 5 rail passenger experience solutions our Innovation Researchers curated for this report. Moreover, you get insights into regions that observe a high startup activity and the global geographic distribution of the 308 companies we analyzed for this specific topic.
Dreamstar Lines – Train Hotel
Spending the night before a business meeting in a train struggling to fall asleep is challenging. To improve the night train experience for passengers, startups develop solutions for overnight trains. These solutions help passengers enjoy a full night’s sleep in a comfortable bed placed inside a private train compartment.
US-based startup Dreamstar Lines develops an overnight train hotel solution for rail transit. The startup focuses on train routes that are too lengthy for a car ride and too short to take a plane. Dreamstar Lines helps passengers experience the trip while watching a movie, gaming, or resting in a personal compartment. Currently, the startup holds discussions with rail operators about launching their services, focusing first on Los Angeles – San Francisco Bay corridor.
Bang Joni – Ticket Booking via Chatbot
Although the waiting time for buying a train ticket has come a long way from in-person lines to an online purchase, when support request volume is high, customers still have to wait to confirm a booking or process a refund. To simplify the process and speed up the waiting time to book a ticket, startups develop chatbot solutions. Chatbots improve customer experience, as well as reduce the workload for customer support departments.
Indonesian startup Bang Joni simplifies ticket ordering for train, plane, and shuttle bus travel through chatbots. In addition to booking, the chatbot’s interface allows users to receive reminders and check the weather at their destination to make transportation and overall travel a pleasant experience.
GoldSeat – In-Train Entertainment
On lengthy train rides, passengers often seek some form of entertainment, which is challenging without a stable internet connection. To help passengers enjoy traveling by train, startups develop offline entertainment solutions and in-vehicle Wi-Fi connection services. These solutions allow passengers to watch a movie, browse the news, as well as check the weather and live location, or even work on longer trips.
Indian startup GoldSeat offers offline entertainment and Wi-Fi services for plane, bus, and train passengers. The startup installs seat-back devices that give passengers access to infotainment such as movie streaming and news. Moreover, GoldSeat’s Wi-Fi solution helps passengers stay connected throughout the journey and save costs on roaming.
Enrichers – Train Interior
Passengers observe the same train interior on their daily commute. To improve the passengers’ journey to and from work, as well as to increase the overall satisfaction of train passengers, startups work on new interior train designs. These solutions help railway operators make the train commute a more pleasant experience rather than just a necessity for passengers.
Dutch startup Enrichers develops design solutions for various industries, including railways. The startup designs and installs train add-on furniture, such as water sofas, and moving cushions. The new installments increase passengers’ happiness and excitement about train journeys, as well as help passengers stay active during longer rides.
GoMedia – On-Board Virtual Reality (VR)
The duration of a train journey provides passengers with ample time for inquiring about the status of the ride, learning about the destination, and explore on-board entertainment. That is why startups develop entertainment solutions based on Virtual Reality technology. These solutions distract passengers during lengthy rides and help them enjoy an immersive train experience.
British startup GoMedia provides on-board VR solutions for the railway industry. Using the startup’s app on their own devices or a VR headset available on-board, passengers can watch a virtual glass roof when traveling under the Channel Tunnel, for example. Additionally, the startup offers movie and TV streaming, as well as offline digital rights management (DRM), helping passengers pass the journey time with ease.
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