Staying ahead of the technology curve means strengthening your competitive advantage. That is why we give you data-driven innovation insights into GovTech. This time, you get to discover five hand-picked startups developing chatbot solutions impacting governments.
Out of 156, the Global Startup Heat Map highlights 5 Top Chatbot Solutions impacting Governments
The insights of this data-driven analysis are derived from the Big Data & Artificial Intelligence (AI)-powered StartUs Insights Discovery Platform, covering 2 093 000+ startups & scaleups globally. The platform gives you an exhaustive overview of emerging technologies & relevant startups within a specific field in just a few clicks.
The Global Startup Heat Map below reveals the distribution of the 156 exemplary startups & scaleups we analyzed for this research. Further, it highlights five GovTech startups that we hand-picked based on criteria such as founding year, location, funding raised, and more. You get to explore the solutions of these five startups & scaleups in this report. For insights on the other 151 chatbot solutions for governments, get in touch with us.
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Watermelon develops a Municipality Chatbot
Founding Year: 2016
Location: Utrecht, Netherlands
Partner for No-code Chatbot Builder
Watermelon is a Dutch startup that offers an AI-powered platform to build conversational applications. The startup’s chat builder is a simple drag and drop system that allow users to tailor applications based on use cases. It allows government agencies to increase interaction with customers while reducing contact center workloads. Additionally, Watermelon’s chatbot solution enables citizens to easily access information.
Boost.ai provides a Digital Public Servant
Founding Year: 2016
Location: Sandnes, Norway
Reach out to Automate Citizen Interactions
Boost.ai is a Norwegian startup that provides software solutions for building conversational AI. The startup’s municipality platform allows public departments to develop and deploy digital public servants based on NLU. It offers the flexibility to train and customize virtual agents without the requirement of developers or coders. The chatbot builder automates all citizen interactions and reduces the need to hire agents to answer public queries.
Syra facilitates Tax Query Resolution
Founding Year: 2018
Location: San Jose, US
Collaborate for Tailored Chatbots
Syra is a US-based startup that provides custom chatbots. Its chatbot for federal and state governments, TaxBot, answers diverse queries related to tax laws and policies, including unfiled returns, tax planning, and tax audits. This allows citizens to assess tax-related information from authentic sources round the clock and avoid unwanted visits to accountants for assistance.
Engati develops a Customer Experience Platform
Founding Year: 2016
Location: Silicon Valley, US
Use this solution for User-Centric Chatbots
Engati is a US-based startup that provides a customer experience platform powered by automation and conversational AI. The startup’s solution allows users to create and deploy chatbots quickly. It uses a natural language processing (NLP) engine that delivers tailored experiences across all touchpoints of the customer journey, driven by context and intents. This allows governments to provide immediate services required by citizens round the clock. For instance, the startup’s omnichannel bot, CovidAsha, provides real-time assistance to users seeking help with medical supplies.
Lenna offers a Conversational AI Studio
Founding Year: 2017
Location: South Tangerang, Indonesia
Use this solution for Chatbot Development
Lenna is an Indonesian startup that offers a conversational AI studio for government departments to build chatbots. It allows institutions to create and train bots according to operational requirements and launch them with translational capabilities. The studio uses proprietary natural language understanding (NLU) and provides ready-to-deploy chatbot templates. This allows government agencies to enhance customer experience and improve the quality of services.
Discover more GovTech Startups
GovTech startups such as the examples highlighted in this report focus on round-the-clock service access, no-code chatbot development platforms, and automated customer interactions. While all of these technologies play a major role in advancing the sector, they only represent the tip of the iceberg. To explore GovTech solutions in more detail, let us look into your areas of interest. For a more general overview, download one of our free Industry Innovation Reports to save your time and improve strategic decision-making.
