10 New Reverse Logistics Companies Simplifying Returns

Gain data-driven insights on reverse logistics, an industry consisting of 1.9K+ organizations worldwide. We have selected 10 standout innovators from 520+ new reverse logistics companies, advancing the industry with tracking industrial supply chain, EV batteries’ reverse logistics, returns process solutions, and more.

This article examines 10 new reverse logistics companies advancing returns management across various sectors. From EV battery recycling to advanced eCommerce returns platforms, these firms integrate emerging technologies to streamline reverse logistics processes.

They offer solutions including returns process automation, post-purchase software, and online returns facilitation to address the challenges of reselling and recycling returned items efficiently. Their innovative approaches improve operational efficiency and also contribute to sustainability by minimizing waste.

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Key Takeaways

Drawing insights from the Big Data & AI-powered StartUs Insights Discovery Platform that provides data on over 4.7+ million emerging companies globally, we explore the evolving landscape of the reverse logistics industry. This sector is marked by key trends and a substantial workforce, shaping its future. This report was last revised 5 days ago. See a missing piece? Your input can help — contact us. Here are some key insights at a glance:

  • Current Reverse Logistics Trends: Some of the major trends impacting the reverse logistics industry are e-waste reverse supply chain, cloud-powered reverse logistics, returns & replacement management, re-commerce, and on-demand warehousing.
  • Reverse Logistics Industry Statistics: The global reverse logistics industry encompasses 1.9K+ organizations and has a 380K workforce. It is experiencing a dip of 0.29% in annual growth rate but has seen the emergence of 520+ new reverse logistics companies in the past five years. On average, each of these companies employs about 20 people.
  • List of Reverse Logistics Companies (Top 10):
      1. akksel – EV Batteries Reverse Logistics
      2. ReturnQueen – Returns Process Optimization
      3. Baback – Post Purchase Software
      4. Genius Returns – eCommerce Returns
      5. Dawa – Returns Software
      6. Daze – Online Returns From Home
      7. Magic – Reselling Returns
      8. REVER – Sustainable eCommerce Returns
      9. Circular Brain – Electronics Reverse Logistics
      10. ASM – Industrial Supply Chain Tracking

Meet 10 out of 520+ Emerging Reverse Logistics Companies

In this section, we explore 10 leading companies in the reverse logistics industry, focusing on areas like EV batteries reverse logistics, returns process solutions, and post-purchase software. These firms specialize in eCommerce returns, returns software, online returns from home, and reselling returns. They employ the latest technologies and strategies to streamline returns management and enhance efficiency.

Note on Signal Strength
One of the unique metrics we feature for each company is Signal Strength, a proprietary data point generated by our Discovery Platform. It gauges the extent to which a company’s influence has permeated the global ecosystem of startups, scaleups, and emerging companies. This proprietary metric serves as a valuable guidepost for understanding a company’s standing in the broader market landscape.

1. akksel

  • Founding Year: 2020
  • Employee Range: 2-10
  • Location: Switzerland
  • Signal Strength: Very Strong
  • What they do: akksel handles discarded industrial-scale batteries by integrating them back into the recycling, second life, and orderly disposal streams. The company develops a track & trace platform that facilitates the reverse logistics of used batteries and ensures safe dismantling, storage, and transportation in compliance with regulatory requirements. It provides MAPLe, a marketplace for EV and industrial-scale batteries, modules, batches of cells, accessories, and tools. CIRCUs, another platform by akksel, streamlines the reverse logistics process for car/LIB/OEM manufacturers, logistics companies, and regulatory authorities. It ensures the safe transport of hazardous materials and compliance with environmental regulations. This platform serves various stakeholders including car dealers, second-life producers, and EV/second-life owners, and streamlines the process from battery return to repurposing or recycling.

2. ReturnQueen

  • Founding Year: 2021
  • Employee Range: 21-100
  • Location: United States
  • Signal Strength: Very Strong
  • What they do: ReturnQueen streamlines the online purchase return process by enabling the pick up of items directly from the consumer’s doorstep. This eliminates the need for packaging, printing, and trips to the post office. Users create an account via the ReturnQueen app and opt for either pay-per-pickup or unlimited pickup plans. After selecting items for return, the app assists in retrieving shipping labels. Customers then schedule a pickup, specifying the location and time for collection. ReturnQueen collects the items as scheduled thus simplifying the return experience for customers and processing returns for over 5000 retailers.

3. Baback

  • Founding Year: 2022
  • Employee Range: 2-10
  • Location: France
  • Signal Strength: Strong
  • What they do: Baback provides a return solution for e-commerce platforms. Baback offers functionalities ranging from instantaneous to future exchanges. The platform also introduces an option for customers to receive gift cards instead of refunds, which starts from its lite plan. Baback’s omnichannel service allows for in-store returns and integrates e-commerce and retail environments. It offers a multilingual-embedded return portal. It enables real-time management of returns flow and provides insights to anticipate sizing issues and improve product descriptions. It benefits e-commerce businesses — small direct-to-consumer brands to large e-merchants as well as their customers who get a simplified and efficient returns process.

4. Genius Returns

  • Founding Year: 2021
  • Employee Range: 2-10
  • Location: Brazil
  • Signal Strength: Very Strong
  • What they do: Genius Returns offers an automated product exchange platform. It supports multiple exchange options, including credits, alternative merchandise, gift vouchers, and direct reimbursements. It integrates with clients’ websites through an API. Genius Returns also generates monitoring reports that provide detailed data on performance, activities, and volumes, aiding in analytical studies and decision-making. This reduces time for the exchange process, enhances customer satisfaction, and improves operational efficiency.

5. Dawa

  • Founding Year: 2022
  • Employee Range: 11-50
  • Location: Spain
  • Signal Strength: Very Strong
  • What they do: Dawa provides a modular solution for e-commerce returns and exchanges, using AI to convert returns into sales retention options. This platform streamlines the return process by offering easy changes and personalized return experiences, which convert returns into exchanges and upsell options. Dawa provides a variety of logistical options for returns, including home pickups and integration with multiple delivery points, and ensures customer satisfaction. Additionally, Dawa Renew addresses product reconditioning by coordinating cleaning and repackaging, and preparing products for resale in optimal condition.

6. Daze

  • Founding Year: 2023
  • Employee Range: 2-10
  • Location: Finland
  • Signal Strength: Medium
  • What they do: Daze offers a solution for e-commerce returns by picking up items directly from customers’ doorsteps. Daze’s pricing structure includes an option for next-day pickup, including packaging and label printing for up to five returns per pickup, and a monthly subscription for unlimited pickups. The service allows customers to book a pickup through the Daze platform, offers a time slot for the courier’s arrival, and provides updates once the item is shipped. This service is suitable for returns from retailers to ensure customers don’t miss a refund, which saves them time and eliminates the need for packaging and driving.

7. Magic

  • Founding Year: 2023
  • Employee Range: 2-10
  • Location: Sweden
  • Signal Strength: Very Strong
  • What they do: Magic offers a solution for the e-commerce returns process that predicts customer return intent and discovers local networks for early purchase loop closure. This prevents returns from becoming overstocked or ending up in landfills. Magic’s service benefits large retailers facing seasonality challenges by using earlier demand through its predictive analytics. The platform provides a dashboard that forecasts all returns with high accuracy, enabling retailers to list predicted returns earlier for timely fulfillment, reducing the risk of unsold items. Additionally, it identifies and partners with regional reverse logistics hubs to decrease shipping distances and costs, promoting timely fulfillment based on return predictions.

8. REVER

  • Founding Year: 2022
  • Employee Range: 11-50
  • Location: USA
  • Signal Strength: Very Strong
  • What they do: REVER offers an AI-powered returns management solution that streamlines returns operations for e-commerce entities, including shoppers, brands, and stores. Its AI analytics identifies trends in returns to inform strategic business decisions and protect businesses from abuse and fraud risks. Additionally, REVER facilitates instant refunds to boost sales. The REVER App simplifies the return process for shoppers and allows returns from any retailer in just two clicks. REVER Protect is an insure-tech product that eliminates returns and refunds by covering lost or damaged items. Further, REVER’s order tracking feature enables real-time order tracking in one place. REVER integrates with major e-commerce platforms through its API.

9. Circular Brain

  • Founding Year: 2019
  • Employee Range: 11-50
  • Location: Brazil
  • Signal Strength: Very Strong
  • What they do: Circular Brain develops solutions for the circular economy focusing on electronic waste management. It offers the Circulare platform, a life cycle management and electronic waste tracking system serving recyclers. This supports electronics manufacturers and importers in promoting environmental disposal for companies. It partners with electronics recyclers to share best practices and aids job creation and income generation through manual reverse manufacturing.

10. ASM

  • Founding Year: 2022
  • Employee Range: 11-50
  • Location: India
  • Signal Strength: Very Strong
  • What they do: ASM provides customized reverse logistics solutions that leverage IoT-based technologies for managing various waste types including municipal, electronic, and textiles. It offers OceanX, a platform that enables traceability of waste logistics to tackle plastic pollution in oceans. It supports end-to-end digitization of marine waste collection to recycling initiatives. Its ReMart feature creates an interconnected ecosystem, centralizing data to efficiently connect waste sources with recyclers. It provides traceability through digital certification at every stage of the recycling process and employs AI algorithms for optimal resource utilization. ASM’s technology includes waste categorization optimization algorithms, reverse logistics management, QR code transaction authentication, and IoT integration. The platform benefits waste collectors, recyclers, municipalities, and brand owners seeking smart waste track and trace capabilities.

Quick Tip to Find New Reverse Logistics Companies

Utilizing a SaaS platform like the Discovery Platform for identifying new reverse logistics companies provides significant benefits compared to traditional scouting methods:

  • Streamlined Efficiency: The Discovery Platform offers advanced tools that streamline the scouting process. It replaces your hours of conventional desk research, saving time and resources in identifying reverse logistics innovations.
  • Access to Real-time Insights: Gain a competitive edge with up-to-date information on the latest trends in the reverse logistics industry. The platform keeps you informed with near real-time updates on emerging reverse logistics companies and news, enabling you to make swift and informed decisions.
  • Tailored Exploration: Customize your search to focus on specific niches within the reverse logistics sector, such as tracking industrial supply chains, EV batteries reverse logistics, or returns process solutions. The platform’s diverse filtering options allow you to target your scouting efforts precisely, ensuring that you find the most relevant and groundbreaking companies in the field.

Ready to Explore All New Reverse Logistics Companies?

We’ve explored the dynamic landscape of the reverse logistics industry, examining the latest trends and spotlighting exceptional companies driving innovation. To dive deeper, download our free Logistics Report or schedule a demo of the Discovery Platform for a customized exploration of these groundbreaking developments. We value collaboration with industry professionals to offer even better insights. Interested in contributing? Get in touch!

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